Our customers Cloud team is looking for DevOps Engineer Director, under the general direction from the VP of Cloud Services, will build and manage a DevOps team that assists in many of the day-to-day tasks critical to the team’s success for significant Enterprise SaaS solutions.
These tasks performed by the team will include support and design of continuous integration and delivery pipeline applications, various scripting and automation tasks relative to service delivery, and/or platforms support.
Other duties will include documentation of applications and standards, maintenance of ticketing queues, general assistance with projects, troubleshooting, and after hours SDLC support.
Responsibilities:
- Build, manage, and lead a team of systems engineers
- Architect, design and support continuous integration and delivery pipeline.
- Drive technical innovation and efficiency in cloud infrastructure operations via automation
- Scripting tasks relative to platforms support and service delivery.
- Facilitate after hours deployment efforts as needed.
- Support development and QA teams in their deployment efforts as needed.
- Open change tickets as needed to facilitate release automation processes
- Become thoroughly familiar with all compliance and security requirements, adhering to all policy and standards, adapting to CI/CD platform as needed.
- Ensure pipeline platforms are redundant and backed up as needed.
- Communicate effectively and appropriately, deferring to management on communicating with external teams as needed.
- Provide internal and external customers with excellent customer service
- Attend departmental, project and general meetings and effectively represent current status as appropriate.
- Participate in company provided training and perform independent training and research as appropriate.
- Install system patches and application updates as directed.
- Assist in other production support efforts as needed.
- Participate in an on-call support rotation for providing after-hours support.
- Where possible, design and/or automate yourself and your team out of any of the above duties.